INFORMATION SERVICES &
TELECOMMUNICATIONS

 

 

LogoRoundai

 

 

Phone: (956) 727-6500

Monday-Friday
8:00a.m. - 5:00p.m.

 

 

 

 

 

 

911 Regional Office

Mission

To ensure reliable access to 9-1-1 Emergency Services for the South Texas Region, including Webb, Jim Hogg, Starr, and Zapata Counties and maintain regional compliance with state regulations.

 

Objective

Maintain low risk status from Commission on State Emergency Communications (CSEC) by ensuring Public Safety Answering Points (PSAP) compliance with state regulations. Reduce the number of errors in the 9-1-1 Database. Continue Public Education Efforts throughout the Region. Offer additional PSAP Trainings. Coordinate Regional Task Force Meetings for PSAP Managers.

 

Contact

Amanda K. Tienda
911 Program Manager
912 Matamoros St.
Laredo, Texas 78041

Phone: (956) 794-1788
Email: atienda@ci.laredo.tx.us



STAFF
Consuelo "Connie" Chavarria
911 Program Specialist
956.794.1785
email
Dora Escamilla
Administrative Assistant I
956.794.1790
email
Jose Ponce
Geographic Information Systems Analyst
956.794.1787
email
Luis Ortiz, III
911 Program Specialist
956.794.1792
email
Matteo Gravina
911 Mapping & Database Maintenance Specialist
956.794.1751
email

 

 

Information Services & Telecommunications
1102 Bob Bullock Loop
Laredo, Texas 78043

Phone: (956) 727-6500
Fax: (956) 727-6529